Private Bookings

At the time of the transfer, the driver will wait at the agreed airport pick-up point for a maximum of 20 minutes from the time the luggage is provided on the belt. In the unlikely event that you cannot locate the driver at the meeting point, or if you are delayed in customs, immigration, baggage collection or lost luggage, it is your responsibility to call the 24/7 emergency number, +31 6 46 22 15 36, to make contact with Chauffeur Services Amsterdam If you fail to call the emergency contact number within 20 minutes from the time the luggage is provided on the belt, and as such the Chauffeur Services Amsterdam is not made aware of the problem, the service will be considered a no-show and you accept to pay the full cost of the booked service. 

Cancellations

You will not be charged for cancellations if you cancel at least 24 hours before the scheduled transfer pick up time.

You can cancel your private bookings via email or phone up to 24 hours before the pick-up or arrival time.

If you cancel your private bookings between 24 and 12 hours before the scheduled transfer pick up time, Chauffeur Services Amsterdam charges a cancellation fee of 50% of the total amount which was confirmed.

If you cancel your private bookings less than 12 hours before the scheduled transfer pick up time, Chauffeur Services Amsterdam charges a cancellation fee of 70% of the total amount which was confirmed.

By making private bookings with us you agree to a pay the full cost of the booked service in case of a cancellation within the chargeable cancellation period.

Thank you for your private bookings you will find more conditions under the tab Terms and Conditions.